Refund Policy

Effective Date: January 1, 2026

SKOUY FETA CORP ("Company", "we", "our", or "us") provides digital educational services through online courses and training materials. By purchasing our courses, you agree to the terms outlined in this Refund Policy.

1. Digital Product Nature

All products and services offered by SKOUY FETA CORP are delivered digitally.

Upon successful payment, customers receive access to online course materials, which may include video lessons, downloadable resources, and educational content.

Because our products are digital and instantly accessible, refunds are subject to the conditions below.

2. 7-Day Conditional Refund Policy

We offer a 7-day limited refund period under the following conditions:

A refund request must be submitted within 7 calendar days from the date of purchase.

The customer must not have completed more than 20% of the course content.

The refund request must include the reason for dissatisfaction.

If these conditions are met, we will process a refund to the original payment method.

3. Non-Refundable Situations

Refunds will NOT be granted in the following cases:

More than 7 days have passed since purchase.

More than 20% of the course content has been accessed or completed.

The course was purchased at a discounted promotional price marked as non-refundable.

The refund request is based on personal scheduling conflicts or lack of time.

Violation of our Terms of Service.

4. Chargebacks & Payment Disputes

We encourage customers to contact us directly before initiating a chargeback or dispute with their bank.

Initiating a chargeback without first contacting us may result in permanent account suspension and restriction from future purchases.

We actively monitor and contest fraudulent or abusive chargebacks.

5. Processing Time

Approved refunds will be processed within 5–10 business days.

Processing times may vary depending on the customer's bank or payment provider.

6. Subscription Services (If Applicable)

For subscription-based services:

Customers may cancel their subscription at any time.

Cancellation will stop future billing.

No partial refunds are issued for unused subscription periods.

7. Contact Information

All refund requests must be submitted in writing to:

📧 info@skouyfetacorp.store

Please include:

Full name

Order confirmation number

Date of purchase

Reason for refund request